Week of October 30, 2017
Michael Kachmar, Editor

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Our Product Pick

Datalogic (Eugene, OR) has shipped its general-duty QuickScan Lite QW2400 Area Imager. In ergonomic, gun format of 6.7 inches long and light weight of 4.2 oz., QuickScan Lite QW2400 reads one- and two-dimensional symbologies, printed or displayed on screen, with wide scan angle and field of view, according to Datalogic. It has two interface options, USB or Keyboard Wedge/RS-232. White illumination combined with blue aiming dot provides easy operation, with the company's "Green Spot" good-read feedback. Built with over-molded rubber, the QuickScan Lite QW2400 furnishes an IP-42 rating and 5-ft./1.5-m drop resistance. "This device's flexible reading performance makes it ideal for many mobile marketing applications in different sectors, facilitating the transition from 1D scanners to 2D scanners," stated Nick Tabet, VP of New Products for Datalogic.

Datalogic's QuickScan Lite QW2400



Square: Dongle, What Dongle?

It's up-market for Square, which has launched its fully integrated terminal for POS, designated, prosaically, "Square Register." Unlike its previous choices in hardware--simple credit card reader, or dongle, and perhaps, stand for tablet--Square Register furnishes merchant- and customer-facing displays, Ethernet, Wi-Fi, offline mode, and five-port hub for USB. A bundle of embedded software, payment processing, and cloud-based back-office functionality positions Square Register.

Unabashedly aimed at conventional merchants, Square Register has been priced at $999, or financing of $49 per month for 24 months. Sellers can accept all forms of card-present payments at the transaction rate of 2.5% plus 10 cents per transaction. "We built Square Register based on years of insight from working with sellers about what they need on their countertop as their business grows," indicated Jesse Dorogusker, Head of Hardware at Square (and former Director of Engineering for iPhone, iPad, and iPod Accessories at Apple).

According to Square, there's 700,000 small and mid-sized prospects for Square Register. "We've been using Square Register at our Mountain Winery, and we're excited to roll it out to many of the large venues and festivals we serve," testified Ryan Mendez, Assistant Controller at Best Beverage Catering (San Francisco, CA). Another early customer is Ben & Jerry's Ice Cream. Introduction of Square Register took place at the trendy Square Showroom in Nolita, New York City.

Appearance of Integrated Square Register

A Welcome Sign for Blockchain

An historic player in POS, Posera, has called upon DLT Labs, Inc. to further the use of blockchain in the hospitality industry. As many readers know, blockchain is an electronic ledger, encrypted, which creates an unchangeable time-stamped record of transactions. Use of such "blocks" allows secure transmission and synchronization of mass amounts of data. In hospitality, according to the two parties, this will facilitate real-time payments and inventory management.

"As leaders become increasingly aware of the economic and strategic benefits derived from real-time enterprise solutions, there is an industry shift to blockchain-centric systems on the horizon," observed Akash Sahai, EVP of Strategy and Business Development at Posera. "The potential cost benefits in payment processing are enormous, and we believe the competitive and real-time nature of the hospitality industry will help drive adoption. We are delighted to partner with DLT Labs, an innovator in blockchain."

"DLT Labs recognizes both the technical strength and domain expertise at Posera, which will help us both accelerate this innovation," related Neeraj Srivastava, Founder and CTO at DLT Labs. As another benefit, the partnership with DLT Labs will allow Posera's "SecureTablePay" to accept so-called crypto-currencies such as bitcoin. Posera, of course, is best known in the channel for its Maitre'D Software. Both Posera and DLT Labs are headquartered in Toronto, ON, Canada. [Editor's Note: As "distributed ledger technology," another name for blockchain, there's Enterprise Ethereum, IBM's Fabric, R3's Corda, JP Morgan's Quorum, and, as of October, Oracle Blockchain Cloud Service.]

Posera Brings Blockchain to Hospitality POS


Worth Your While

NRF's Big Show
National Retail Federation
January 14-16, 2018
New York, NY

Retail Solutions Providers Association (RSPA)
January 28-31, 2018
Waikoloa Beach, Hawaii

March 18-21, 2018
Las Vegas, NV

Electronic Transactions Association
April 17-19, 2018
Las Vegas, NV

NRA Show
National Restaurant Association
May 19-22, 2018
Chicago, IL




A Nougat From Honeywell

Honeywell (Fort Mill, SC) has unwrapped its new enterprise-ready tablet, the ScanPal EDA70. Measuring 8.4 in. (L) x 4.6 in. (W) x 0.8 in. (H), and weighing 1.2 lbs., the ScanPal EDA70 carries 7" capacitive touchscreen (1280x720) with Gorilla Glass, one- and two-dimensional barcode reader with side scan triggers, and five-megapixel color camera. It runs Android 7.1 (Nougat), with Qualcomm MSM8916 Quad-Core CPU at 1.2 GHz, 2-GB RAM, 16-GB Flash, and Micro-SD.

As communications, there's Bluetooth 4.0, 802.11a/b/g/n Wi-Fi, NFC, GPS, and VoIP. A 3.8-V, 4000-mAh Li-Ion battery has eight-hour life and diagnostics. As ruggedness, the ScanPal EDA70 supplies an IP-64 rating, MIL-STD-810G, and 4-ft./1.2-m drop resistance. Operating temperature range spans -14 to +122 Degrees F. A one-year factory warranty is offered for the ScanPal EDA70, with Android SDKs.

As specific markets, Honeywell cited scan-intensive workflows such as customer engagement and on-demand delivery. "We designed the EDA70 for the connected mobile worker, who needs to facilitate large file transfers, use video streaming, and gain remote access to business applications quickly to manage a wide variety of tasks," reported Lisa London, VP of Marketing for Honeywell's Productivity Products Business. "The large screen allows workers to view more data, such as inventory stock or schematics, and the rugged casing protects the unit from accidental drops and falls that would damage consumer-grade tablets."

Honeywell's ScanPal EDA70 With Android 7

TSC Pounds the Desk

TSC America (Brea, CA) has unveiled its new desktop thermal-transfer label printer, the 4" TE200/TE300. A quartet of models are offered: TE200 and TE210, which have 6-in./152-mm per second print speed at 203 dpi, and TE300 and TE310, which have 5-in./127-mm print speed at 300 dpi (for smaller fonts, barcodes, and graphics). With 400-MHz, 32-Bit RISC CPU, the TE200/300 features 16-MB RAM and 8-MB Flash, while the TE210/310 features 64-MB RAM and 128-MB Flash. As physical dimensions, both measure 8 in. (W) x 11 in. (D) x 6.5 in. (H), and weigh 5.3 to 5.5 lbs.

These printers will take both 0.5" core, 72-m to 110-m, or 1" core 300-m thermal-transfer ribbons. Additionally, the media cabinet can handle standard 5" outer diameter (O/D) labels on 1" or 1.5" cores. Also, an hybrid electronic motor handles larger 8" O/D label rolls on an optional external label unwinder. A number of printer language emulations are provided out-of-the-box, specifically, TPLE and TPLZ, as well as free Windows Driver and Energy Star. As communications, there's USB 2.0, Ethernet, Serial RS-232, and Bluetooth 4.0.

"The TE Series offers an initial low price, uses the most cost-effective supplies, and has been built to last," maintained TSC America. An easy change of printhead and platen roller is featured, along with two-year warranty. Also, both gap and blackmark sensing for accurate label, with an outer ABS shell. A print mechanism, which normally resides within the printer, may be purchased separately, according to TSC America.

TSC America’s TE200/TE300 Label Printer



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The Lavu Flows at Epson

Epson America (Long Beach, CA) will supply three of its mobile receipt printer models to Lavu POS (Albuquerque, NM). Adding to the Kitchen Display System (KDS) by Epson, adopted earlier, Lavu has certified the 2" Mobilink P20, 3" Mobilink P80, and 2" Mobilink P60II. Intended markets are food and drink service, including tableside ordering and line-busting at events. Joint solutions are available from Lavu.

"Lavu continues to be a pioneer in the industry and is constantly upgrading and adding new features as technology changes and the needs of customers change with it," relayed Tom Kettell, Director of Commercial Channel Sales at Epson America. "Our receipt printers, bundled with Lavu's innovative iPad POS, give restaurants a reliable mobile solution leading to improved restaurant management." In 2016, readers may recall, Epson America utilized its OmniLink technology, which embeds functionality of the PC, to enter the market for KDS.

In dimensions of 3.1 in. (W) x 4.7 in. (D) x 1.7 in. (H), weighing 0.5 lbs., the Mobilink P20 has Bluetooth 3.0+EDR and 802.11a/b/g/n Wi-Fi. In dimensions of 4.3 in. (W) x 5.5 in. (D) x 2.5 in. (H), weighing 1.1 lbs., the Mobilink P80 has Bluetooth 2.1+EDR and 802.11a/b/g/n. In dimensions of 4 in. (W) x 6.3 in. (D) x 2.6 in. (H), weighing 1.3 lbs., the Mobilink P60II has Bluetooth 2.1+EDR and 802.11a/b/g/n. All feature print speed of 4 in./100 mm per second, with an IP-54 rating, paper saving technology, and support for iOS, Android, and Windows (as well as Zebra Emulation for the P60II).

A trio of Epson's Mobile Receipt Printers Certified for Lavu's iPad POS

Equinox Gains Its FreedomPay

A new strategic relationship between two candidates: Equinox Payments (Scottsdale, AZ) and FreedomPay (Radnor, PA). It brings the Advanced Commerce Platform by FreedomPay to the Luxe Terminals by Equinox Payments. In 2014, FreedomPay earned PCI validation for its point-to-point encryption (P2PE) solution for MSR, EMV, NFC, and Mobile Wallets. It sells partly through VARs, ISVs, and OEMs in POS.

A mobile solution, the Luxe 6000m has 2.4" LCD, and modules for power, receipt printing, and wireless (Bluetooth Low Energy, Wi-Fi, and 4G LTE). At the counter, the Luxe 8000i has 5" or 7" LCD, signature capture capacity, and Linux/HTML5. Also supported will be the multi-media, multi-lane L5300 from Equinox. In addition, the terminals will be fully integrated with real-time tracking, security alerts, and updates via FreedomPay's Device Management Portal.

"With the ever-changing payments landscape, hospitality merchants and retailers are looking for simple, secure, and reliable ways to accept payments while enhancing the customer experience," reflected Matthew Donnelly, VP of Security and Solutions at FreedomPay. "By partnering with Equinox, we're able to provide merchants with an end-to-end experience that enables innovative, customer-centric payments solutions." Added Rob Hayhow, VP of Equinox Payments, "This results in significant reduction in both the time and complexities related to Payment Card Industry Data Security Standard (PCI-DSS) compliance, and extends peace of mind to retailers."

A New Strategic Relationship for Equinox Terminals and FreedomPay Platform

Code Corner

Loftware (Portsmouth, NH) has unboxed its Loftware Spectrum 3.5. A browser-based software designed to meet complex, high-volume customer and regulatory-specific labeling requirements, Spectrum 3.5 increases flexibility, enhances efficiency, and introduces business intelligence, according to Loftware. It offers greater control over label design with the introduction of so-called "layers" in size and of content. Additional benefits include multi-label layout functionality, expanded session management, and detailed auditing of all user activity. With configurable dashboards and 25 pre-defined reports, business intelligence offers users advanced analytics and real-time reporting on critical information. "Spectrum continues to raise the bar for enterprise labeling solutions," proclaimed Josh Roffman, VP of Product Management at Loftware.

Loftware Debuts Spectrum 3.5


Counting to 10 at MMF

A "10-Year Full Repair or Replace Warranty" has been offered for the Heritage Cash Drawer Series by MMF POS (Wheeling, IL). At no charge for extended coverage, or need of any registration, it covers the period of 10 years from the original manufacture date, starting with October 23, 2017. It includes repairs or replacement of integral components--such as cash till, rollers, latch mechanism, lock--or the complete cash drawer, if needed (as well as technical support).

"For system integrators looking for an affordable and reliable cash drawer, this is the perfect option to include in their service packages or HaaS (Hardware-as-a-Service) models, because it will provide them with the lowest cost of ownership," suggested Larry Greenberg, Director of Sales & Marketing for MMF POS. "It serves as testimony of MMF POS' commitment to its products and customers." Made in the U.S., the Heritage Cash Drawer has been sold by MMF for 30 years.

In dimensions of 18.8 in. (W) x 15.25 in. (D) x 4.3 in. (H), and weight of 24.8 lbs., it comes in two versions: Manual or Electronic. As features, there's 14-20 gauge steel construction, roller suspension system, scratch resistant/texture powder coat finish, two-position locking, and stainless drawer front with dual media slots (in Electronic). A 5-bill/5-coin "Tuffy" till, with ABS plastic, has metal bill weights. An RJ-12 "Kwick Kable" for Epson or Star receipt printer is included (in Electronic).

A "10-Year Full Repair or Replace Warranty" for Heritage Cash Drawers by MMF POS

Elo "Charges" Ahead

Elo (Milpitas, CA) has received endorsement for its PayPoint Plus for Android from payments provider, Charge Anywhere (South Plainfield, NJ). Now certified for use with QuickSale cloud-based POS by Charge Anywhere, Elo's PayPoint, debuted in 2015, neatly bundles touchscreen, receipt printer, two-dimensional scanner, three-track MSR, and cash drawer in its 16 in. (W) x 16 in. (D) footprint. With PayPoint Plus for Android, Elo has added 15" TouchPro projected-capacitive touchscreen (16:9, 1920x1080), Qualcomm Snapdragon Octa-Core CPU at 2 GHz, 3-GB RAM, 32-GB Flash, and Android 7.1 (Nougat).

"QuickSale POS is available in the U.S., Caribbean, and Latin America and supports English and Spanish," expressed Paul Sabella, CEO of Charge Anywhere. "A feature-rich cash register solution," in his words, it manages sales, inventory, prices, promotions, and payments. It has point-to-point encryption (P2PE) for EMV, and Payment Card Industry Data Security Standard (PCI-DSS) compliance. Also offered for PayPoint: configuration and deployment via EloView Software.

"Merchants continue to seek out the flexibility and simplicity of Android-based POS solutions like Charge Anywhere's QuickSale platform," contributed Dave Murphy, Director of Software Alliances and Developer Relations at Elo. "Coupled with Elo's refreshed PayPoint solution, we're delivering style with more power and connectivity to run business better." In addition to its PayPoint Plus for Android, in October Elo also released PayPoint Plus for iPad, with SDK for iOS 10.

Charge Anywhere Endorses Elo's PayPoint Plus for Android

Key Advertiser Links

Be sure to visit these vendors for the latest in channel products and offers for resellers.

POS & Peripherals
Pioneer POS
Poindus America
Tailwind Solutions

API & Marketplace

Barcode & Transaction Printers
Brother Mobile
Godex Americas

Cash Drawers
APG Cash Drawer

Data Collection
Code Corporation
Denso ADC
Janam Technologies

Ingram Micro

Integrated Payment Solutions
Datacap Systems
Monetary LLC
Payment Logistics
Sterling Payment

Keyboards & Mobile POS
Cherry Americas, LLC
TG3 Electronics

Mounts for POS

Receipt Printers
Bixolon America
Epson America
Star Micronics

Thermal Printers
Seiko Instruments USA


At Vantiv's Core: Datacap

Datacap Systems (Chalfont, PA) has completed its second U.S. EMV Level 3 certification with Vantiv Core that adds support for the full line of Telium 2 payment terminals from the Ingenico Group (Atlanta, GA). It includes new features such as EBT eWIC transactions, direct point-to-point encryption (P2PE), recurring tokens, automatic updates, EMV offline mode, and support for pay-at-the-table EMV. As the leading provider of payments middleware, Datacap Systems markets its solutions--NETePay, Tran, and TranCloud--exclusively through VARs and ISVs in POS.

"Boosting the Vantiv Core EMV-enabled payments offering with support for Ingenico Group's Telium 2 family of hardware represents a significant step forward in functionality for Datacap's partners in POS," asserted Justin Zeigler, Director of Product Strategy at Datacap Systems. "The additional device options combined with Datacap's industry-leading feature-set empowers Datacap's partners in POS to satisfy the payments requirements of virtually any merchant." In conversation with RRN.Com, Datacap has identified Ingenico as one of the payment terminal makers truly interested in VARs and ISVs in POS.

Also, Datacap Systems has certified the family of All-in-One POS Terminals by Pioneer Solution (City of Industry, CA): 15" Cyprus, 15" StealthTouch II, 15" S-Line II, 17" StealthTouch, and 18" CarisTouch. "Datacap's EMV certification will certainly offer a quick and cost-effective EMV transition for the merchants," declared Gee Singgih, CEO of Pioneer Solution. "And Pioneer's integrated and sleek EMV reader will help save counterspace and offer a cleaner set-up, compared to an external payment terminal."

Datacap and Vantiv Core Add U.S. EMV Support for Ingenico Payment Terminals

Shiny Objects at Mi9

One of the leaders in the specialty sector, Mi9 Retail (Miami, FL), has deployed its end-to-end solution for Zadok Jewelers. A family-owned and operated business for four decades, Zadok Jewelers encompasses over 12,000 square feet in the Galleria/Uptown in Houston, TX. A new cloud-based solution includes Mi9 Mosaic POS, Clienteling, Mobile Inventory Management, Order Management, and Repairs, as well as Mi9 Intelligence.

"We looked at other solutions and only Mi9 offers enterprise-grade technology designed for the unique requirements of luxury jewelers," recounted Segev Zadok, EVP and Owner of Zadok Jewelers. "Mi9 is committed to this industry, and their ongoing investments in clienteling, customer engagement, and business intelligence will help us continue to delight our customers while we evolve our business with modern technology." In addition to its showroom, described as one of the largest in the U.S., Zadok has customers worldwide.

"We continue to advance our comprehensive jewelry solution based on input from our customer base and the experts in our Jewelry Group," commented Neil Moses, CEO of Mi9 Retail. Earlier, in August, Mi9 Retail was selected by another prominent jeweler, Betteridge. With its flagship storefront in Greenwich, CT, Betteridge, founded in 1897, also has sites in Palm Beach, FL, and Aspen and Vail, CO. It opened its online store in 2010.

Another Jeweler Selects Mi9 Retail


Channel Factoid

With the holiday shopping season fast approaching, consumers say they will spend an average of $967.13 this year, according to the annual survey by the National Retail Federation. That's up 3.4% from the $935.58 reported at this time in 2016. Holiday spending comes in three categories: gifts, at $608.06; items such as food, decorations, flowers, and greeting cards, at $218.08; and other non-gift items, at $140.99. For the first time in the survey history, online is the most popular shopping destination this year, cited by 59% of consumers. The survey also found that 57% will shop at department stores, 54% at discount stores, 46% at grocery stores/supermarkets, and 35% at clothing or accessories stores. It found 27% plan to visit an electronics store, 25% small or local businesses, and 18% crafts or fabrics stores. For the eleventh consecutive year, gift cards remain the most popular items on wish lists, requested by 61%, followed by clothing and accessories at 55% (the highest level for this category in 12 years). Two in five (39%) would like books, music, or movies (the lowest in survey history). Others asked for consumer electronics (33%), home decor (24%), jewelry (23%), personal care or beauty items (21%), sporting goods (20%), and home improvement items (18%). "With employment and incomes increasing, consumers are more confident this year and that is reflected in their buying plans for the holidays," summarized Matthew Shay, President and CEO of the National Retail Federation (Washington, DC).




Cayan's Cousin Vinny

Cayan (Boston, MA) has engaged industry veteran Vincent "Vinny" Breault as its GM of its Integrated Systems Division, where he will head Cayan's Partner Channel. Most recently, Breault served as President of Payment Sales and Relationship Management at JetPay (2017). Previous roles have included SVP of Major Account Sales at Elavon (2014 to 2016), VP of Channel Partnerships at ROAM Data (2012 to 2014), and VP of Strategic Partnerships at First Data Corporation (2008 to 2012).

"Vinny's experience with partners and merchants in the key verticals that we are targeting makes him a great asset to our team," remarked Ken Paull, CRO at Cayan. "Vinny's extensive experience in implementing best-of-breed sales processes will be essential for Cayan to get to the next level. We're very excited to have him on-board."

"As Cayan continues to deliver quality and innovative payment solutions to a rapidly growing share of the retail and hospitality markets, I'm thrilled to be part of the Cayan team, and to have the opportunity to contribute to the company's continued success," shared Breault. Unveiled in 2012, with foresight, Cayan's Genius Customer Engagement Platform accommodates the many forms of electronic payments--MSR, EMV, NFC, and Mobile Wallets. It recently received Point-to-Point Encryption (P2PE) Certification 2.0 from the Payment Card Industry Security Standards Council (PCI-SSC).

Vincent Breault, GM, Integrated Systems Division, Cayan

Camera's on Nadia

One of the major providers of video surveillance for retail and hospitality, DTT, has cast Nadia Adnan to run its new office in Denver, CO. In her position as Director of Strategic Initiatives, Adnan will work directly with key customer accounts and cross-function teams at DTT. Earlier in her career, she served as Product Marketing Manager, then Director of Marketing, for competitor Envysion (2015 to 2017).

"Denver is becoming a magnet for talent in the tech industry," observed Sam Naficy, Founder and CEO of DTT. "This new office will enable DTT to stay on the cutting edge of product development by giving us access to some of the brightest minds in the industry. The move is in direct alignment with DTT's commitment to providing industry-best services to our customers."

"I am looking forward to working closely with DTT's senior leadership team to help the company better serve our customers as we expand our services to new vertical market opportunities," contributed Adnan. Founded in 1999, and based in Las Vegas, NV, DTT partners with players in POS such as Maitre'D, NCR/Aloha, Oracle/Micros, ParTech, POSitouch, Revel, Revention, Sicom, and Xpient. Its customers include Arby's, Auntie Anne's, Burger King, Dairy Queen, KFC, McDonald's, Subway, and Taco Bell.

Nadia Adnan, Director of Strategic Initiatives, DTT

Sad News: Passing of Matthew Richardson

Matt Richardson, President and CEO of VAR SDCR Business Systems (San Diego, CA), passed away on Saturday, October 21, at the age of 60. A self-proclaimed "S.o.B." (Son of the Boss), as the youngest son of Bob Richardson, who founded San Diego Cash Register in 1967, Matt rose to CEO in 1988. "His strong and innovative style of leadership, along with fearlessness to always speak up when needed, earned him great respect in the business community," noted SDCR.

Over the years, San Diego Cash Register turned into SDCR Business Systems and represented several major brands of POS for retail, ticketing, and grocery, but it was in hospitality and foodservice with Aloha POS (acquired by NCR Corporation) that real success came. SDCR was awarded the NCR President's Cup for World Wide Reseller of the Year in 2012, 2013, 2014, 2015, and 2017. Matt participated on numerous boards and advisory committees for companies such as IBM, TEC, ScanSource, Radiant Systems, and, most recently, NCR.

His passion for theatre, arts, and music caught at an early age and culminated in his membership in the San Diego Gay Men's Choir. A boat owner, Matt loved to spend time on the water, often with fishing pole in his hands. A strong and enthusiastic supporter of the LGBT community, Matt is survived by his two daughters, Ashley and Ality, his grandson Jackson, and his two brothers, John and Bob. A "Celebration of Life for Matt" is planned; contact SDCR.

Matthew Richardson, of SDCR, 1957-2017


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